Mashable surveyed how most Android phone users are feeling about their phones, for the most part is shared joy. The survey was focused on Android “superphone”, a group that include the HTC Evo, Droid X, Nexus One, HTC Incredible. The research only include the Evo, Droid X, and the Incredible. The research was based on consumer comments on Twitter collected by Chatterscope.
Between July 8, 2010 and today, Chatterscope collected 13, 303 tweets about the Droid X, 976 about HTC’s Evo, and 427 tweets about the HTC Droid Incredible. Clearly, the Droid X — which launched just last week — saw the lion’s share of buzz in terms of volume. We can attribute most of this noise to the fact that the device is brand-new and getting a lot of press coverage at the time, leading to more tweets and retweets of blog posts, consumer reviews and news articles.
When we dice up the tweets into positive and negative sentiment, a different picture emerges. While the Droid X gets more tweets overall, the Incredible shows by far the best positive-to-negative tweet ratio:
Positive or Negative
And when it comes to “supergood” and “superbad” tweets, i.e. the overwhelmingly positive and negative opinions and reviews, the Incredible was again the clear winner, with zero tweets of the “I hate this phone and would rather die than use it” variety.
Positive or Negative
The underperforming device in terms of consumer sentiment, then, is the Evo. Why would this device — Sprint’s first 4G phone, which had completely sold out by June 8, just 4 days after its debut — be getting such a slew of negative Twitter reviews? We have seen some frustration expressed over this fact, which may account for a fair amount of negative sentiment; looks like the Evo’s manufacturers need to step up their game while demand is still hot and before the buzz around other devices sweeps that demand aside.
[Complete Report on Mashable]
