Providing support remotely is an easy way to help them while maintaining your sanity. If you don’t have a computer nearby, but have your Android phone, you can still help. Here’s how:
Step 1:
On the computer you want to remote control, download “TeamViewer QuickSupport” from TeamViewer. The downloaded file is named TeamViewerQS_en.exe. The program is self-contained so it does not need to be installed.
Step 2:
Double-click on the TeamViewerQS_en.exe file to launch TeamViewer on the computer you want to control.
Step 3:
At the main screen, the numeric ID of that system is listed and a numeric password for that session. Make a note of the ID and password as you’ll need that information later.
Team Viewer
Step 4:
If you’re setting this up on someone else’s computer, you may want to create a shortcut for them or place the file on their desktop so they can find it more easily when they need your help. Once you’ve connected to the computer, a small window with a session list will pop up in the lower right-hand corner.
A session list will pop up on the remote computer.
Android setup
Step 1:
On your Android phone, install TeamViewer from the Android Market and launch it. In the first box, enter the ID of the “partner” computer. In the second box, enter the password and tap the “Connect to partner” button.
Android Connection Screen
Step 2:
Once connected, you’ll see gesture control instructions.
control instructions
Step 3:
Close the instruction screen to see the desktop of the remote computer.
Screen
You can now easily perform remote access via your Android phone.
